Under the EU Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days of receiving your order — no reason required.
To exercise this right, please complete and submit the form below. Once we receive your request, we will confirm receipt by email and process your return in accordance with our Returns & Refund Policy. Refunds are issued to your original payment method within 14 days of us receiving the returned goods.
Please ensure items are returned unused, in their original packaging, and in a resalable condition. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly sent.
If you have any questions before submitting your request, please contact us at hello@calm-era.com — we’re happy to help.
