Terms of service
Calm Era
Last updated: 6 July 2026
By accessing or purchasing from calm-era.com, you agree to be bound by these Terms of Service. Please read them carefully. These terms apply to all visitors, customers, and users of the site. Calm Era is a brand of Bascora Ltd, a company registered in England & Wales (Company No. 17119057), with its registered office at 5 Brayford Square, London, E1 0SG.
1. Use of the Site
You may use this site for lawful, personal, non-commercial purposes only. You must not use the site in any way that breaches applicable laws or regulations, is fraudulent or harmful, or infringes the rights of any third party. You must be at least 18 years of age to make a purchase.
2. Products & Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without notice. Product images are for illustrative purposes and may vary slightly from the actual product.
3. Pricing & Payment
All prices are displayed in the currency of your region and are inclusive of applicable taxes where required by law. Payment is due at the time of purchase. We reserve the right to correct pricing errors and cancel orders placed at an incorrect price. We accept major credit and debit cards and other payment methods as displayed at checkout.
4. Shipping & Delivery
Delivery times and shipping rates are set out in our Shipping Policy. Orders may be fulfilled from the UK, US, or China depending on the supplier. We are not responsible for delays caused by customs, carriers, or circumstances beyond our control.
5. Returns & Refunds
Returns and refunds are governed by our Refund & Returns Policy. EU customers retain their statutory 14-day right of withdrawal on eligible, unopened items.
6. Intellectual Property
All content on this site — including text, images, logos, and branding — is the property of Bascora Ltd or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
7. Disclaimer
Products sold on calm-era.com are not intended to diagnose, treat, cure, or prevent any disease. Information provided on this site is for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional before starting any supplement or wellness regimen.
8. Limitation of Liability
To the fullest extent permitted by law, Bascora Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or purchase of our products. Our total liability shall not exceed the value of the order in question.
9. Privacy
Your use of this site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Governing Law
These Terms are governed by the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.
Legal Enquiries
For any legal matters, please contact:
legal@bascora.comBascora Ltd | 5 Brayford Square, London, E1 0SG | Company No. 17119057
Calm Era | A brand of Bascora Ltd | Registered in England & Wales